Refund Policy

We understand that buying a kitten is a big decision and we want you to be happy with your purchase. However, we also have to protect our business and our breeders from fraudulent or unreasonable requests. Therefore, we have a strict refund policy that applies to all sales.

All sales are final and no returns or refunds are possible. Once you have paid for your kitten, you have agreed to the Terms & Conditions contract that you signed before the purchase. The only exception to this policy is if your kitten has a genetic disease that is detected within 12 months of the purchase date. In that case, you can return the kitten to us and get a full refund of the purchase price.

To qualify for this exception, you must provide us with a written diagnosis from a licensed veterinarian that confirms the genetic disease. You must also return the kitten to us in good condition and with all the original documents and accessories. We reserve the right to verify the diagnosis and inspect the kitten before issuing a refund.

Please note that this exception does not cover any other health issues, injuries, accidents, allergies, behavioral problems, or personal preferences that may arise after the purchase. We are not responsible for any costs or damages that may occur as a result of owning a kitten.

For more information, please check our Terms & Conditions contract that you received when you bought your kitten. If you have any questions or concerns, please contact us and we will be happy to assist you.

We appreciate your understanding and cooperation in this matter. We hope that you enjoy your new furry friend and that you are satisfied with our service.